Privacy Policy

How we collect, use and protect your information.

Last updated: April 2026

Introduction

At SJD Automotive Accessories, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide when visiting our website, submitting an inquiry, or placing an order.

Information We Collect

We may collect the following types of information:

Personal information, such as your name, email address, phone number or WhatsApp number.
Vehicle information, including Mercedes model, chassis code, year range, VIN or compatibility details you provide.
Inquiry and order information, such as product interests, messages, billing details and shipping details.
Technical information, such as browser type, device information, IP address and website usage data collected through cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide product recommendations.
Confirm product compatibility for your Mercedes model.
Process orders, payments and shipping arrangements.
Improve our website, services and customer support.
Send important service-related updates regarding your inquiry or order.
Comply with legal, regulatory or security obligations where necessary.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyze traffic and understand how visitors interact with our website. These tools help us optimize content, product presentation and website performance.

You may disable cookies in your browser settings, but some parts of the website may not function properly as a result.

Third-Party Services

We may use trusted third-party services to operate our website and business, including e-commerce, forms, payment processing, shipping, analytics and embedded media services. These providers may process limited information only as necessary to deliver their services.

Examples may include website analytics tools, payment gateways, form plugins, video platforms and shipping providers.

How We Protect Your Information

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, disclosure or loss. While no online system can guarantee absolute security, we work to protect your data through secure website management and limited access controls.

How Long We Keep Your Information

We retain personal information only for as long as necessary to respond to inquiries, fulfill orders, provide after-sales support, maintain business records or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to request access to, correction of or deletion of your personal information. You may also contact us if you would like us to update or remove the information you have submitted.

International Customers

As we work with customers in different countries and regions, your information may be processed as part of international communication, shipping or customer support activities. By submitting your information, you understand that such processing may be necessary to fulfill your request or order.

Orders and Payments

When you place an order through our website, certain billing, shipping and transaction information may be collected to complete the purchase process. Payment details are processed through secure third-party payment providers and are not stored directly by us unless necessary for order records or legal compliance.