Shipping Policy

SJD Automotive Accessories ships retrofit parts and interior upgrade products to customers worldwide. This Shipping Policy explains how orders are processed, shipped, and delivered.

Last updated: April 2026

Order Processing Time

Most orders are processed within 2-5 business days after payment is confirmed. Some products may require additional preparation, compatibility confirmation, or custom packaging before shipment.

If we need to confirm vehicle compatibility, we may contact you by email or WhatsApp before shipping your order.

Shipping Destinations

We ship to many countries and regions worldwide, including Europe, the Middle East, North America, Australia, and other international markets.

Shipping availability, delivery time, and shipping cost may vary depending on your destination, product size, product weight, and selected shipping method.

Shipping Methods

Depending on the destination and product type, orders may be shipped by air freight, express courier, sea freight, or other international logistics services.

Available shipping options will be confirmed during checkout or by our customer service team when required.

Estimated Delivery Time

Estimated delivery times depend on the destination country, customs clearance, and shipping method.

Typical estimated delivery times:

Express / Air Shipping: 7-15 business days
Standard International Shipping: 10-25 business days
Sea Freight or Large Shipments: 25-45 business days or longer

These timeframes are estimates only and are not guaranteed. Delays may occur due to customs inspection, public holidays, weather conditions, carrier delays, or other factors outside our control.

Shipping Costs

Shipping costs are calculated based on the destination, product weight, package size, and shipping method.

If shipping cannot be calculated automatically at checkout, please contact us before placing your order, or we will contact you after receiving your order to confirm the available shipping options.

Customs, Duties and Taxes

International orders may be subject to import duties, taxes, customs clearance fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping cost unless clearly stated otherwise. The customer is responsible for any customs duties, import taxes, or related fees required by local authorities.

We recommend checking with your local customs office before placing an international order.

Shipping Address

Please make sure your shipping address, phone number, and email address are accurate before placing an order.

We are not responsible for delivery delays, failed delivery, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

Order Tracking

Once your order has been shipped, we will provide tracking information by email or other available contact method when tracking is available.

Tracking updates may take some time to appear after the package has been handed over to the shipping carrier.

Lost, Delayed or Damaged Shipments

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

For damaged shipments, please keep the original packaging and provide clear photos or videos of the damaged package and product. This helps us communicate with the shipping carrier and assist you more efficiently.

Delivery delays caused by customs, carriers, or incorrect shipping information are outside our direct control, but we will do our best to help resolve the issue.

Compatibility Confirmation Before Shipping

To help ensure correct fitment, we may request your vehicle model, chassis code, production year, dashboard photos, center console photos, or VIN before shipping certain products.

If we cannot confirm compatibility due to missing information, shipment may be delayed until the required details are provided.